Frequently Asked Questions
How do you pronounce "koekie"?
It’s easier than you think! Koekie is the informal Dutch word for cookie and it’s pronounced…cookie!
Where are you located?
The Koekie Co. is a licensed home bakery located in the East Millcreek area of Salt Lake City, Utah.
How do I get cookies?!
Click "Order" on our website menu and complete and submit the form at least 24 hours in advance of when you want your cookies. You will receive an email that will confirm your order and give you the pick-up address and instructions.
How does the pick-up process work?
When you submit your order, you indicate a set pick-up date and time. When you arrive at the pick-up address, which is a residence, you simply pull in the drive-way, stay in your car, and we bring your cookies out to you and collect your payment. It’s easy and fast!
How early or late can I pick up my cookies?
When you order your cookies, you will select a pick-up date and time. Pick-up times are from 8:30 a.m. – 6:00 p.m., Monday- Friday. If you need cookies outside of those times, please send us a message at firstname.lastname@example.org or 801-831-3803 and we will definitely accommodate you whenever possible.
How do I pay?
Venmo, credit/debit card, and cash are all accepted. Payment is collected when you pick up your cookies.
Are you open on Saturday or Sunday?
No, but if you have a special occasion for which you need cookies on a Saturday, send us a message at email@example.com or 801-831-3803 and we will definitely accommodate you whenever possible!
Can you do large orders?
Yes, we can! Please email us at firstname.lastname@example.org or text 801-831-3803 with what you need. Please give at least 48 hours notice for any orders over 100 cookies.
How big are your cookies?
Most of our cookies are 4 oz. and about 3.5 inches. Some of our specialty cookies (i.e. the Muddy Buddy), are 6-8 oz.
Can I freeze left-over cookies?
Absolutely! We highly recommend freezing any left-over cookies 2 days after you’ve picked them up. You can certainly leave them out longer than that (around a week), but they are excellent out of the freezer! Simply leave frozen cookies out on the counter for about 30 minutes or put them in the microwave for 12-15 seconds.
Do you ship?
Unfortunately, we currently do not ship. It is definitely in the plan for the future, so please stay tuned!